Menang88 Privacy Policy – How We Protect Your Information
Menang88 takes the privacy of every user seriously. This policy clearly outlines what information we collect, how it is used, stored, and protected, as well as your rights as a user of our platform in Malaysia.
Information We Collect from You
When you register and use the menang88 platform, we collect several types of information to keep our services running smoothly and securely. This information is collected directly through registration forms, transactions, and your day-to-day use of the platform.
Account information includes your full name, email address, phone number, date of birth, and encrypted password. This information is required to verify your identity and protect your account from unauthorised access.
Device and browser information such as device type, operating system, IP address, browser type, and language settings are collected automatically when you access the platform. This data helps us optimise the mobile experience and identify suspicious activity.
Local payment information relating to MYR (RM) transactions are processed through secure third-party payment providers. menang88 does not store your full card or bank account details on our servers.
Usage data covers game records, transaction history, pages visited, session duration, and in-platform interaction patterns. This data is used to improve our services and personalise the user experience.
How Your Information Is Used
Account information is used to verify that users are legitimate individuals, aged 18 and above, and eligible to use the menang88 platform in accordance with Malaysian law.
Payment data is used solely to securely process deposits and withdrawals in MYR, including verification via FPX and local digital wallets.
Usage data and interaction patterns help us understand the needs of Malaysian users and continuously improve platform functionality, including optimisation for mobile devices.
Device information and activity logs are used to detect and prevent unauthorised login attempts, payment fraud, and platform abuse.
Your email address and phone number are used to send important account notifications, transaction confirmations, and relevant service updates.
Certain information is retained to meet legal and regulatory requirements applicable in Malaysia, including anti-money laundering obligations.
Use of Cookies and Session Tracking
Menang88 uses cookies and similar session-tracking technologies to ensure the platform runs correctly and that the user experience remains consistent across sessions.
Necessary cookies ensures core platform functions such as persistent login, session verification, and form security. Without these cookies, certain parts of the platform will not work.
Performance cookies collects information on how users interact with the platform, the most frequently visited pages, and load times. This information is used to improve overall platform performance.
Functional cookies stores user preferences such as language settings and time zone so you do not need to reconfigure them each time you log in.
You can control or delete cookies through your browser settings at any time. However, removing required cookies may affect platform functionality. Continued use of menang88 after the cookie notice is displayed will be taken as your consent to the use of cookies as described above.
Data Storage & Security Measures
Menang88 user information is stored on secure servers with multi-layered protection. All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
Data retention periods depend on the type of information and applicable legal requirements. Active account data is retained for as long as your account remains active. Transaction data is kept for the period required by financial compliance obligations.
Menang88 does not sell or rent your personal information to any third party for marketing purposes. Information may be shared only in the following limited circumstances:
- Payment providers that process your MYR transactions
- Technical service providers supporting platform operations
- Law enforcement authorities when required under Malaysian law
- Parties involved in platform business transactions, subject to confidentiality protections
Your Rights as a User & How to Contact Us
You have the right to request a copy of the personal information we hold about you at any time. Requests will be processed within a reasonable timeframe, subject to identity verification.
If your information is inaccurate or incomplete, you have the right to request a correction. You can update basic details through your account settings or by contacting menang88 support.
You may request deletion of your account and personal data. Please note that certain data may need to be retained to fulfil legal obligations or resolve pending transactions.
Menang88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via in-platform notifications or email.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a security concern, please contact the menang88 support team.
Support email: [email protected]
Questions About Your Privacy?
The menang88 team is here to help. Check our FAQ section or contact us directly for any enquiries related to the protection of your data.
Email: [email protected]